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How gbjee Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and the regions where gbjee operates.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to your privacy.

Encrypted Payment Data

Payment details tied to bKash, Nagad and Rocket are transmitted over SSL-encrypted connections. We store only the reference data needed to match a transaction to your account — never your full wallet credentials.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can adjust non-essential cookie preferences from the consent panel on your first visit or inside account settings.

Account Security Practices

Login attempts are monitored for unusual patterns. If we detect access from an unrecognised device or location, your account may require re-verification via the OTP sent to your registered mobile number.

Data Requests and Corrections

You can ask us to provide a copy of the personal data we hold, correct inaccurate details, or close your account and request deletion of non-mandatory records. Submit requests through live chat or support email.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to report a concern, our support team handles privacy requests directly. Responses are sent to the contact address on your account.

What We Collect and Why It Matters

gbjee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with gbjee, we collect the information needed to run your account and process payments — your name, contact details, and the wallet identifiers you use for bKash, Nagad or Rocket transactions. Payment data is handled through encrypted channels; we do not

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store your full mobile banking PIN or wallet password at any point. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual login activity. If you contact our support team, that
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conversation is logged so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete your transaction. Retention periods vary by data type:
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account identity records are kept for as long as your account is active and for a period after closure as required by applicable law; transaction logs follow the same schedule. You can request a copy of your data or ask us to correct inaccurate records by
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reaching our support team directly. Availability of all services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Straight answers to what Bangladesh account holders ask most about privacy, data access and how their information is used on gbjee.

We collect your name, contact details, and the mobile wallet identifiers you use — such as your bKash or Nagad number — along with device and session data needed to secure your account.

Only the transaction data those processors need to complete your payment is shared. We do not pass your full account profile or browsing history to any payment provider.

Account identity records are kept while your account is active and for a period after closure as required by applicable law. Transaction logs follow the same retention schedule.

Yes. Contact our support team via live chat or email with your registered account details. We will locate your records and respond to your request through your registered contact address.

Log in and check your account settings first — basic contact details can be updated there. For identity record corrections, reach support directly and we will process the change after verification.

Non-mandatory records can be deleted on request after account closure. Records required by applicable law — such as transaction logs — are retained for the legally required period before deletion.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How gbjee Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Payment Data

Cookie and Tracking Controls

Account Security Practices

Data Requests and Corrections

Reach Us About Your Data

Common Questions About Your Data

01 What personal information does gbjee collect when I open an account?

02 Does gbjee share my data with bKash, Nagad or Rocket?

03 How long does gbjee keep my account and transaction records?

04 Can I request a copy of the data gbjee holds about me?

05 How do I update or correct inaccurate personal information on my account?

06 What happens to my data if I close my account?

Privacy Policy

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